Questions

Order by Dec 5 for Christmas delivery in the US. Orders ship within 1–3 business days and arrive 8–13 business days after you order, with tracking all the way.

Yes. Add a few drops of water-soluble essential oil to the water for a light scent, or use plain water. Oils aren't included.

The tank holds 300 ml. Continuous mode uses it up fastest; intermittent mode puffs on and off, so the same fill lasts much longer. Set the 2h or 8h timer and the train switches off by itself; it also turns off when the water runs low.

Under 36 dB, quiet enough for bedrooms. It makes mist with ultrasonic vibration, so you'll hear only a soft, low hum. The warm orange glow is gentle at night, and the 2h timer turns everything off on its own.

Yes. You have 14 days from delivery to return an unused train in its original packaging. Email us your order number and we'll send you the return steps. Full details are on our Returns page.